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Mobile Service Program: Have Skills, Will Travel

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“We’ll go wherever we are needed and send whoever we have to send to get the job done. It’s all about taking care of the customer, whatever it takes.”

That may be a little too long for a slogan on the bottom of a business card, but it does just fine as the promise behind Mickey Truck Bodies’ Mobile Service Program, says Larry Jacobs, Mickey Customer Service Representative.

Mobile Service Unit is available 24/7 and will travel as far as necessary.

Mobile Service Unit is available 24/7 and will travel as far as necessary.

The Mobile Service Program features 2 dedicated trailers manned by a 2-member crew of full-time, fully-trained Mickey employees, including a certified welder. “The program is designed to provide on-site assistance and repair that requires specific Mickey expertise at the customer’s facility,” explains Jacobs. The crews are available 24/7 and will travel as far as necessary, although longer trips may require air travel in lieu of the mobile unit. Recent calls have sent the mobile units to customer facilities in Boston, Birmingham and St. Louis.

Inside the custom service trailers all the required tools and equipment are secured on shelving and racks and in boxes. “The trailers are equipped with everything we would need for any situation we encounter,” according to Jacobs. “The is a valuable service that our customers can and do rely on. The crew members are hand-picked for the specific repair job to ensure the customer gets the best possible on-site service and expertise.”

For more information on Mickey’s Mobile Service Program, contact Larry Jacobs at 336-888-2218.

Mickey Engineered Vehicles

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Tom Arland

Beverage/Engineered Vehicles/Van Bodies
800-334-961

Steve Mason, Midwest

336-210-6133

Gary Remley, Northeast

203-312-0136

Dane Meyer, Southwest, West Coast

336-402-9548

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336-880-8380

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336-880-9972

Jim Hiatt

National Accounts Van/Vending Sales
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Jesse Lewter

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Forrest Howard

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336-803-3387

Kyle McLaughlin

Recon/Parts/Used
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Rocky Barham

Parts
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Scott Replogle

Mid-Atlantic Recon/Service
336-888-2280

Steve McLaughlin

Northeast Recon/Service
800-938-5181

Robert Badely

Southeast Recon/Service
800-276-5891

Mike Parker

Midwest Recon/Service
800-791-6965

Larry Jacobs

Customer Support
336-888-2218